OT: Need help from a PC guru

paul stenquist pnstenquist at comcast.net
Wed Oct 7 17:54:25 EDT 2009


Thanks Luiz. I'll pass this on.
On Oct 7, 2009, at 5:22 PM, Luiz Felipe wrote:

> Paul, some issues are related to faulty memory or hard disk. If she  
> had access to some linux (ubuntu and offspring) live-cd she would be  
> able to test memory from the cd system without further damaging her  
> system.
>
> I avoid xp reinstall on not empty hard drives when possible - there  
> is usually some junk from the previous systems and often the result  
> is less than adequate. Would she be able to save files elsewhere and  
> format the hard drive? It's possible to delete the system folders  
> and leave personal stuff on the disk, but the system restore areas  
> have to go, for the reinstallation sake.
>
> Failing to install xp on a blank, formatted hard drive points to  
> hardware problems or faulty xp cd.
>
> ...no guru at all - but have some years installing systems, most of  
> them from M$. Feel welcome to contact me offlist or give her this  
> address.
>
> lf
>
> paul stenquist escreveu:
>> My daughter has a custom built PC. It's about four years old, and  
>> I'm not sure what processor is in it. It runs Windows XP and was  
>> fine until recently. Now she can't seem to get it to boot, and she  
>> can't afford to get help. I'm useless when it comes to PCs. Here's  
>> her description of the problem. Can anyone give us a clue?
>> On startup I get this error message: "Windows XP could not start  
>> because the following file is missing or corrupt: \WINDOWS 
>> \SYSTEM32\CONFIG\SYSTEM"
>> Its extremely common. Its reportedly easy to fix. However...not  
>> mine... I cannot reinstall the system software .  (I am doing it  
>> right; however it still wont install). What could be wrong? What  
>> else can I do before spending actual money trying to repair this.
>> (PS- when I try to reinstall the system software (windows XP) it   
>> stops midway and then either goes back to the error message or  
>> locks up and  I have to restart it...at which time it goes.back to  
>> the error message.
>> Thanks for any and all clues.
>> Paul
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>
> -- 
> Luiz Felipe
> luiz.felipe at techmit.com.br
> http://techmit.com.br/luizfelipe/
>
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