What I Went Through to Get a K10D

[mike wilson]

> 
> From: "Amita Guha" <amita.pentax at gmail.com>
> Date: 2006/12/01 Fri AM 04:02:59 GMT
> To: "Pentax-Discuss Mail List" <pdml at pdml.net>
> Subject: Re: What I Went Through to Get a K10D
> 
> > > If anyone has read this far, please don't insult me and the rest of
> > > the list by moralizing about how UPS usually delivers as promised and
> > > I really must expect an occastional glitch.
> 
> Dell was recently having a sale on lenses, so I ordred one and had
> them send it 2-day express. They sent it via DHL. I had it sent to
> Nate's office. People were there all day, and a DHL guy even came, but
> no lens. The website said it was "on the truck." Nate ended up going
> to the dispatch to pick it up that night. He waited half an hour, but
> they did find the box. He was convinced that they'd never put it on
> the truck that day.
> 
> Anyway, sorry to hear about your troubles, Joe. It is really awful
> when you're waiting for something you really want and you pay a lot
> for shipping and they put you through this. :P

We are very lucky in the UK in this regard.  Our contract would be with the retailer to provide shipping, as we pay them, not the shipper.  If you pay for X-day delivery, it arrives in X days or you get your money back from the retailer.  I've done this more than once.  Any decent retailer would notice a trend and do something about it.


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